Our core privacy commitment
Scenario notes are designed to remain on your device. MS Prime does not connect to a brokerage or bank account and does not handle deposits, withdrawals, or real orders.
Overview and scope
This Privacy Policy applies to the MS Prime application and this marketing website. “MS Prime,” “we,” “us,” and “our” refer to the MS Prime product team. The policy covers information stored by the app, information involved in basic website delivery, and information you voluntarily send when contacting support.
MS Prime is an observation and educational-practice workspace. It is not an investment adviser, brokerage, exchange, bank, or order-routing service.
Information involved
| Information | Where it is handled | Why |
|---|---|---|
| Scenario notes and virtual units | On your device | To support your notebook and review practice |
| App preferences | On your device | To remember workspace settings |
| Support message and email address | Your email service and ours | To answer a request you choose to send |
| Basic connection data | Web infrastructure providers | To deliver pages and protect service reliability |
We do not ask you to connect a financial account. The contact form on this site validates fields in your browser and prepares an email through your email application; it does not silently upload the form or an attachment to this website.
How information is used
Information you choose to provide may be used to:
- respond to support, privacy, accessibility, or product questions;
- diagnose a reported problem using details you intentionally include;
- maintain the security and reliability of the website; and
- meet a legal obligation or protect the rights and safety of users and the service.
We do not use your scenario records to route orders, assess credit, manage funds, or create a financial profile.
On-device storage and security
Scenario Notebook records are designed to stay on the device where they are created. This limits server-side exposure, but it also means device access, operating-system backups, and device security are important. Use a device passcode, keep the operating system current, and review the backup settings provided by your device platform.
No method of storage or transmission is completely secure. We use reasonable safeguards for information under our control, but cannot guarantee absolute security or control the practices of your device platform, email provider, or network provider.
Sharing and service providers
We do not sell personal information. Information may be handled by providers that support website hosting, email delivery, security, or similar operational functions, only as needed to provide those functions. Pages containing a licensed external photograph may request that image from the image host, which can receive standard connection information such as an IP address and browser details.
We may also disclose information if required by law, to respond to valid legal process, or to protect users, the public, or the service from fraud, abuse, or security threats. If the product’s ownership changes, relevant business records may transfer subject to appropriate safeguards and notice where required.
Your choices and rights
You control the scenario records stored in the app and can delete them using the app or device controls available to you. You may also ask us to access, correct, or delete personal information you previously sent to support, subject to identity verification and applicable law.
Children’s privacy
MS Prime is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from children. If you believe a child has sent personal information to us, contact us so we can review and delete it where appropriate.
Policy changes
We may update this policy to reflect product, legal, or operational changes. We will revise the “Last updated” date and provide additional notice when required. Your continued use after an update is subject to the revised policy.
Contact
For privacy questions or requests, email [email protected]. For general support, email [email protected]. We aim to acknowledge privacy requests within five business days.
